Hi, I'm Balkar

I lead products from ambiguity to impact

Driven by data and customer insights

based in Hyderabad, India.

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How I Create Impact ?

I’m a product leader with 9+ years of experience building and scaling products across B2B and B2C environments. I’ve worked at the intersection of customer needs, business strategy, and technical execution to deliver products that solve real problems at scale. I specialize in navigating ambiguity, aligning cross-functional teams, and turning complex problem spaces into clear product direction. My work is grounded in data, customer insight, and strong product judgment with a consistent focus on long-term business impact rather than short-term output.

For me, it’s clarity over complexity. Outcomes over output.

9

Years of Experience

Career Stage

Mid-Level

Email:

balkar024@gmail.com

Date of Birth:

24 January, 1994

Core Competency:

Product Management

Where I’m Coming From

From Engineering to Product

I began my career with a strong engineering foundation, which shaped how I approach product problems today. This background allows me to work effectively with technical teams, evaluate trade-offs with confidence, and bridge the gap between technology and business goals across complex domains.

How I Build Products

I’ve led product initiatives across B2B and B2C environments, owning problems end-to-end, from discovery and strategy to delivery and outcomes. I focus on aligning customer needs, business objectives, and execution realities to build products that scale and deliver measurable impact. My approach emphasizes clarity in decision-making, strong cross-functional collaboration, and a relentless focus on outcomes over output.

Learning & Certifications

  • Product Management Essentials

  • Product Manager Fellowship

  • Building Product Roadmap

  • ISTQB Certified Agile Extn

  • Microsoft Certified Professional

  • AI Agent Studio Foundations Associate

    • Career Snapshot

    My Education

    Master of Business Administration

    IIM Kozhikode / 2021 - 2023

    Bachelor of Technology

    JECRC University / 2012 - 2016

    My Experience

    Lead Product Manager

    Oracle / 2024 - Current

    Leading product initiatives within Oracle HCM, building solutions for a global B2B customer base. My work spans product strategy, discovery, and delivery, with a current focus on applying GenAI to reimagine core HCM workflows and decision-making experiences.

    Product Manager

    Entain / 2023 - 2024

    Owned and evolved customer support platforms, leading the end-to-end delivery of chatbot and automation solutions. These initiatives improved customer experience, reduced resolution time, and increased operational efficiency across support teams.

    Senior Engineer

    Oracle / 2019 - 2023

    Collaborated closely with dynamic product managers, ensuring impeccable delivery of Oracle HCM. Instrumental in elevating quality standards for the cutting-edge B2B cloud SaaS product with a strong global customer base.

    Tata Consultancy Services

    Business Analyst / 2016 - 2019

    Worked across banking and financial services engagements, contributing to automation initiatives and process improvements in agile environments.

    What I’m Strong At

    Product












    Tools & Tech








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    What I’ve Shipped & Scaled

    Redefined Customer Service Tools

    Led the modernization of customer support platforms including Zendesk, Genesys, and chatbot workflows. These initiatives reduced average ticket handling time, improved resolution speed, and enabled support teams to scale efficiently while maintaining high customer satisfaction.

    Shaping the Next Era of HCM

    At the forefront of transforming Human Capital Management (HCM), I am contributing towards revolutionizing the way organizations manage their most valuable asset - their people. My work involves spearheading transformative initiatives, including cutting-edge enhancements powered by Artificial Intelligence, with a special focus on Generative AI. Additionally, I’m actively engaged in launching various product improvements that redefine what’s possible in HCM.

    Unlocking Customer Engagement

    Led a product initiative focused on improving customer engagement by introducing reward mechanics and optimized user flows. The project explored how behavioral incentives and friction reduction can influence retention, monetization, and compliance in regulated environments.